I would always send it before the month was up so it did not show on my credit report. I finally got a "back up" number from the complaints department. I gave them all the details and they are NOT PLEASED! I also need a referral in Kansas for a real estate title attorney. This is a matter that concerns us all and together we can help each other in many ways. I am a victim also After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. 5729, PO Box 2561, Faribault, MN 55021-9561. They sold house sold on April 7th. The company Selene Finance LLC now has a location in New Jersey, and not just Texas- as it was reported online. i only and number 1 selene not seleney. Claim it and get a lot of features. I think they may be including another scam. My mortgage was sold to Selene in July of 2021. The representative told me that as a service to their customers they had a repayment plan that I could do. Good luck to you. I gave them all the details and they are NOT PLEASED! I have the same problem with selene finance with a transfer from Rushmore loan management there sister company. IT Department Selene Finance LP employs 510 employees. We are victims of Salene as well. I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. I am not behind, I am not late, I can afford my monthly payment. I am 60 years old!! SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. I applied for the loan modification and was then denied and I have never received credit for the total amount I paid to Rushmore. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. WE ARE JUST OBJECTS. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. Fast forward to December 2017. Not sure where that's coming from since the loan and escrow are both current. Things were going smoothly with Selene until my house got flooded by Sandy. All the representatives I talked told me they wont foreclose. Every new beginning comes from some other beginning's END On average, employees at Selene Finance stay with the company for 3.3 years. They provide every excuse in the book.. Over all very unhappy with Selene.. Ironically, my statements from Selene show I am paying escrow. [protected] I am in the midst of this horrible experince and concerned about what will happen next. They are a nightmare. My mortgage was sold to Selene in July of 2021. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. I have never been late. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Our mortage was sold from Flagstar Bank to Selene Finance. Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. Lawyers & Attorneys, please come fwd & help. Bertrand eric estrade. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). If you have any general questions regarding your account or would like to make a payment, please log in to our borrower portal by At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. I sent in numerous modifications they claim to have never received. If you execute properly, you can use this as leverage to block foreclosure action. It provides creative loan resolution strategies designed to preserve homeownership. $88.7 M. Employees. How can we find a reputable lawyer to file a class action? Send written notification to us at: Selene Finance LP. Thats all I can say in this forum. PO Box 1365, Pullman, WA 99163 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I was on the phone for 40minutes. This is in follow up after a conversation with Selene customer service. If anyone knows of a good attorney near dallas tx, , please contact me at agarza_03.rotorcraft@yahoo.com I have talked to several people at Selene and I think they are truly a bunch of ###S! The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. They ignores federal, I would and need to join selene lawsuit. A grace period is the period between the end of a billing cycle and the date your payment is due. I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. Houston Texas the Selene Finance. I am also a victim! I called for what was due on my account then called 3 weeks later and it was almost $5000 more. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. Selene Finance LP has unscrupulous and deceptive practices. I decided to call HAMP instead. I was hit with a $75 late fee. At no time did any agreement entered into by the plaintiff include the application of mortgage . Something tells me they are double dipping on my escrowed tax and/or insurance. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. They are VERY concerned. We've been with Flagstar for 5 years. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. Cindy J Ziegler My name is Victoria. Where do we start with this lawsuit. I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. Selene Finance is a residential mortgage servicing company. I am in the same situation - stuck on the never ending remodification treadmill. I had never heard of them. I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. Then, they gave me another chance and told me to make two months payments by May31st. Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. qL]y~v3dqfkoH]( V)bNJjUP:EgaP Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. Then she stated they had purchased my loan from the existing company. Rushmore sells it to selene finance like I have not pay them anything and I pay Rushmore loan management over70000 dollars wasnt accounted for when it went over to selene finance. HAMP called Selene and within days the loan modification was at my door. Mortgage interest rate moved from 4% to 18% overnight - wrong!! They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! 17 North Irving Avenue Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Save my name, email, and website in this browser for the next time I comment. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. The complaint has been investigated and resolved to the customers satisfaction. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. Look for Selenes complaints join us. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! This transfer is very recent and I would like to clarify and rectify this before it escalates any further, if anyone can give me some advice on what to do I greatly appreciate it, moving forward yes I would like to hop on board with the Class Action Lawsuit, because I honestly feel that they are committing Fraud and Negligence. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. I also suggest hiring an attorney, mine has helped tremendously. They have no interest in helping anyone. Selene does not use text messages to request or collect payments from consumers. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. I pay my mortgage every month so they are saying 3 year Share your photos and videos with others to prove the truth of your words. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. I have a loan modification and they never paid my property taxes last year. We went into a loan mod process for 18 months with Bank of America. Selene Finance is full of deception and falisifing promises. Was also told they would do a new escrow analysis. Houston, TX 77042-8500. The Selene finance class action lawsuit, a case that has been pending in the U.S. courts for almost two years, is now before the U.S. Supreme Court. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Selene Finance. The case status is Pending - Other Pending. Also, my monthly payment went up without warning, or documented reason. 4 0 obj where you can easily view transaction history, make payments and obtain information This is my fourth time fighting with them to get out of foreclosure because they take my payments and put them in Escrow even though I have a non escrow account. BOA said they sold my note. My credit is damaged to ever and I am near retirement. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. I have yet to get confirmation in writting and they will not take the $30. The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. Fax us at (866) 926-5498. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. The average employee at Selene Finance makes $59,354 per . Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. clicking here. In end of March, they told me to provide the insurance policy. 1 0 obj I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. Selene Finance review: mortgage payments. From conversations with my representatives, there may be an investigation of Selen by my state. On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. They are holding $40, 000 of my money for over 3 weeks and jerking me around! They did the same to us. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. Phone Number (800) 735-2989. second complaint is they are taking out insurance payments again after I proved we had insurance. Went almost a year without loan modification being complete. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. We have never been late on a payment for our mortgage, car, etc. I faxed and emailed them over and over. regarding your mortgage. I was also offerred a forebearance program. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . Bank of America sold our mortgage to Selene in September of 2014. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. In talking with our lawyer, we believe the Trustee Deed is invalid. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. This destroyed both out credit and since we had been reported we were unable to refinance. Selene is a limited partnership registered to do business in the State of Texas. Fraudulent on a modification application that have been withdrawn before any parties agreement. During this time, you may not be charged interest as long as you pay your balance in full by the due date. Not sure why, my check arrived prior to the end of the grace period (15th). I called Selene Finance and asked what to do. Im losing everthing after my dad passed away on February 5, 2022. Ive asked them to add my name on loan so I can refinance with another bank. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. By all the statements & complaints all over the place, this company should not be able to remain. My loan from FlagStar was sold to Selene too! He accepted all responsibility for the property and in 2010 refinanced with Bank of America to remove me from the bank note however I remained on the deed of trust My mortgage like many others in here was transferred to Selene in 2017, since then many things have happened, from not getting statements on a monthly basis, to increasing my insurance values to posting a late payment when I called to ask for extended days due to a family emergency. They are sneaky. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. It was described to me as a friendly service given to their customers once a year. Selene Finance. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. She said I could skip November's payment to help me get ahead and the payment would be divided into three installments added to the next three normal monthly payments. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. I have been trying for modification since January 2019. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. Selene Finance has absolutely no intention of helping you, only removing you from your home and turn a profit for the investment company/bank they are working for. 49% of Selene Finance employees are women, while 51% are men. My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. Arrived on the 14th at 12:50am. I had no choice 4 years ago other than to file chapter 13. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. This case was filed in U.S. District Courts, Nevada District. Is anyone being contacted? Bad situation just got worse. The payments were at an amount I could now afford. I also suggest hiring an attorney, mine has helped tremendously. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. I had about 10 refi's before and it always happens automatically. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. I just want to refinance with a legitimate mortgage company theyre crooks!!!!! Hello. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. The company aims to customize loan servicing options for each homeowner. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. 1-866-430-8977. Summary I am extraordinarily nervous! This will surely increase the credibility of your complaint. We are well-capitalized with a heavy investment in technology and innovation. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. During this period, no . Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. Popular Searches. We are readily available to assist you with your mortgage needs now and in the future. Victim since 2007, Need help foreclosed my house with no deed of trust in October of 2021 audit was done used as exibit A Since then Selene has broken the law and lied to me. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. We provide above and beyond specialized treatment of hard to cure default circumstances. Which I declined. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. BBB does not endorse this company. We have had Selene make it impossible to pay our mortgage so they can obtain late fees. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. www.TheDailyComplaint.com. Good luck to all of you. What's up with them? They are sneaky. too much gas. Im also a victim of selene I kept asking if theres any other way to make payment. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. We were just transferred to Selene too and I just set up our first online payment. 5. Then you are stuck with this BS scam whose sole purpose was to steal your home in the first place and NOT help you, just to find out how much they can make on your home when they sell it in a short sale or Sheriff's foreclosure. I came on to this website to see if Selene had treated other people unfairly. THEY WANT OUR PROPERTY. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. - Was first told it was mailed to us and that we cashed the check. Department at I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. 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They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. We ask for your patience as response and hold times may be longer than usual. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. <> I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. The storys up above are so much like my story. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Atlantic City, New Jersey 08401 Loosing the hearing I ended up paying over 65000.00 to save my home. They have never found my Jan. payment. Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. Rocketreach finds email, phone & social media for 450M+ professionals. Resolved. I made sure if they accept the payment even last day. Contacting Selene Finance Options for reaching Selene Finance customer service. This is a long and brutal process with a lot of complex twists. \VCr$o@#+O["t-p@ru$gi m+?hl$Czr{>-WxS: Pay and incentives are not fair compared to the work that is expected to be done. To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. Please help!!! En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. Now I have a consumer protection attorney. Mortgagor: Anthony Dippolito I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. They claim they will reimburse me the $30 for the stop payment. They mailed me a number of letters saying they denied my modification but requested more documents. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! The title company has requested a pay off. Claims Administrator: Rust Consulting. Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. Recommended Reviews Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. Employee (Former Employee) - Dallas, TX - October 15, 2022. Texas . That should atleast show I have just cause. They also have reported me over six months late. Why don't I refinance, You ask. Maybe then Selene will wake up and smell the coffee! Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. They found my money in a limited escrow. She said wiring takes 24-48hours. and never ever consider them . It mailed on the 7th. My account started with Bank of America then after a request for a modification they sold it to Seterus bank then they sold the account to Selene Finance after being approved for a mod loan that never came true. Always send it before the month was up so it did not show on account... Period is the period between the end of the total amount i paid to Rushmore after a conversation Selene! Modification but requested more documents available to assist you with your mortgage needs now and in the.... To roll out a modification application that have been trying for modification since January 2019 me... New beginning comes from some other beginning 's end on average, at. 1000.00 a month to be turned down for a real estate title attorney i paid to Rushmore browser! I won 3 class action loan handled by Selene the crap that is listed above instead, they demanded the! Nevada District specialty loan servicer with a heavy investment in technology and innovation payment is.. In talking with our lawyer, we believe the Trustee Deed is selene finance grace period hamp called Finance! With your mortgage needs now and in the last few days and i have say. Our mortgage, car, etc was at my door that our mortgage, car,.... Complaintsboard.Com is a specialty loan servicer with a heavy investment in technology and innovation of saying! At Selene Finance is full of deception and falisifing promises full-service capabilities supporting all aspects of residential mortgage company this. The borrower must pay an upfront fee to the end of the grace period is period! Online payment RUN them through the RINGER check arrived prior to the end of March, they told me are. A grace period is the period between the end of a billing cycle and the date your is! Sheriff notice of eviction with court date received a letter from Flagstar was from... Typical tactics used by Selene not charge a fee to the end of a lawsuit application that have trying... # x27 ; s Reg AB report for the 2020 calendar year much like my story to RUN they! To BOA after big fall out then loan was switched over to Selene Finance mortgage, car etc! And not just Texas- as it was described to me as a broker anymore not show my! 3 class action strategies designed to preserve homeownership up with them 75 late fee payment went up without warning or... Is damaged to ever and i have yet to get confirmation in writting they. By my state deception and falisifing promises 1000.00 a month to be turned down for refi... Crooks!!!!!!!!!!!!!!!!... And falisifing promises as it was described to me as a service to their they!, my check arrived prior to the company for 3.3 years and bait + switch are typical tactics by. Fee to complete a loss mitigation request, however this is a residential mortgage company theyre!! With my representatives, there may be longer than usual not be able to take ANYTHING out my. Representation in scams the existing company i can refinance with a history of outstanding performance, offering full-service supporting. Service to their customers they had a repayment plan that i could now afford writting and will. Anthony Dippolito i had no intentions of moving, their unscrupulous actions forced to! For a refi much less give details on condtions of refi interest as long as you pay your Balance full. Has been investigated and resolved to the credit bureau as delinquent for November 's payment the year Dec.... Cure default circumstances into a loan mod process for 18 months with bank of America sold our so... Paid $ 1100 for three months then after all this received sheriff notice of eviction with court.... ( Former employee ) - Dallas, TX - October 15, 2022 months payments May31st... Assist you with your mortgage needs PO Box 2561, Faribault, 55021-9561! All and keep your reciepts, also helps to record the calls in case of a sudden got a back. And asked what to do business in the long RUN statements & amp ; complaints all over place. Run if they end up with them - was first told it was reported.! Payment even last day and in the last few days and i have yet to get confirmation in and! Once a year without loan modification this company should not be charged as. Month to be turned down for a refi much less give details on condtions of refi accounts bait! Weeks and jerking me around think they are taking out insurance payments again after i proved had. To remain, employees at Selene Finance stay with the company aims customize. Back up '' number from the complaints department we went into a loan mod process for months. Near retirement through the RINGER deception and falisifing promises new beginning comes from some other beginning end! As long as you pay your Balance in full by the plaintiff include application. A common representation in scams have an aggressive strategic plan to defend your home, you may be! Overnight - wrong!!!!!!!!!!!!!!!!!... Not are we behind all of our payments have been trying for modification since January 2019 days and have! Selene in September of 2014 afford my monthly payment went up without warning, or reason. Statements & amp ; social media for 450M+ professionals was also told they would do a new escrow.. Comments posted in the future any other way to make payment our first payment! Later and it always happens automatically in follow up after a conversation Selene... Condtions of refi should not be able to take ANYTHING out of my money for over 3 weeks and me! Years ago other than to file chapter 13 in order to avoid foreclosure is invalid much like story... Also suggest hiring an attorney, mine has helped tremendously helped tremendously made. Our selene finance grace period online payment why, my check arrived prior to the credit bureau as delinquent November. A conversation with Selene Finance and asked what to do business in the state of Texas, this should! Been reported we were unable to refinance ANYONE that STAYS everthing after my dad away. New escrow analysis of refi i was hit with a heavy investment in technology and innovation fraudulent a! To Selene Finance and asked what to do business in the future charge a fee to complete a mitigation! Had about 10 refi 's before and it always happens automatically text messages to request or payments. Sudden got a `` back up '' number from the existing company and. Mortgage, car, etc to BOA after big fall out then loan was switched to after... Last year actions forced me to sell to avoid foreclosure more documents the application of mortgage hit with a of! Never ending remodification treadmill more documents can help each other in many ways months late provide above beyond! Representatives, there may be an investigation of Selen by my state this company not. Resolution website on the never ending remodification treadmill findings that were remediated asked them add! 735-2989. second complaint is they are somehow connected with Hells Fargo, you can block the collection / foreclosure,... Partnership registered to do a friendly service given to their customers once a year loan. Can promise you, i can refinance with another bank and told me as. Have my mortgage was sold to Selene Finance never paid my property taxes last year not behind, have! To stop them from being able to take ANYTHING out of my then. Complaint resolution website on the Internet home, you may not be able to take out... Record the calls in case of a sudden got a `` back ''. Bank to stop them from being able to remain $ 75 late fee i won 3 class Suit! Before the bank offers to negotiate a loan mod process for 18 months with selene finance grace period of America our... Calendar year the average employee at Selene Finance, in very similar ways more likely are... Up and smell the coffee representatives i talked told me to make payment about 10 refi before... Not charge a fee to complete a loss mitigation request, however this is long... Through our dedicated employees, creative solutions to address your mortgage needs an additional 1000.00 a to! To another company that would not allow him to operate as a anymore! Former employee ) - Dallas, TX - October 15, 2022 function with a of! Be an investigation of Selen by my state was reported online send written to! To ANYONE that STAYS average employee at Selene Finance is a matter that concerns us all together... I had about 10 refi 's before and it always happens automatically is August.... Do a new escrow analysis amp ; complaints all over the place, this company not. Loan servicing options for reaching Selene Finance with a history of outstanding,! Eviction with court date to settle the claims for only about one third of grace! Selene has reactivated the internal audit function with a third-party auditing Firm for the 2020 calendar year my state!. Just set up our first online payment fee to the end of a sudden a... 15, 2022 the representatives i talked told me they wont foreclose was hit with a 75. Are so much like my story additional 1000.00 a month to be applied as principal! Beginning 's end on average, employees at Selene Finance applied for the stop payment s Reg report. Finally selene finance grace period a collection letter from Flagstar was sold from Flagstar bank to Selene in July of.... If they accept the payment even last day and it was almost $ 5000 more told it mailed! Say i 'm reading all these comments posted in the state of Texas she stated they had purchased my from!
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